Datadog in your overall operational picture – not just as a monitoring tool devoid of business context.
Connect Datadog – Customized and Seamless
Datadog is a cloud-based platform for monitoring, logging, APM (Application Performance Monitoring), and security – built to monitor modern infrastructures, microservices, and cloud applications. Companies use Datadog to monitor the health of their systems in real-time, identify errors, and resolve performance issues. For operationally complex companies, Datadog is relevant because the availability and performance of digital systems directly impact business processes, customer experience, and operational continuity. We integrate Datadog into custom enterprise software. No pre-made standard connection, no limited plug-in – but a tailored integration that fits your processes and your system exactly.
What We Connect
| Integration Possibilities | |
|---|---|
| 🔄 | Automatically contextualize metrics, logs, and traces within the central system |
| 📊 | Display system health, response times, and error rates in the operational dashboard |
| 📄 | Automatically document incidents and anomalies, assigning them to the correct process |
| ⚡ | Event-driven workflows – e.g., inform customers of performance drops, notify development of rising error rates |
| 🔗 | Continuous connection to incident management, deployment pipelines, alerting, and other systems |
How the Integration Works
We work directly with the Datadog API v2 – Metrics, Events, Monitors, Logs, and Incidents. The integration is developed as an integral part of your Operating System – no third-party middleware, no workaround. Here's what that means concretely:
| 🏗️ | Custom connection – built for your processes, not for the average |
| 🔄 | Automatic data flow – monitoring data and alerts flow into the system in real-time |
| 🗄️ | A unified data foundation – observability data is part of your central operational picture |
| 🛡️ | Secure and GDPR-compliant – EU hosting available, encrypted and documented |
Typical Use Case
A SaaS provider with 55 employees monitors its cloud infrastructure using Datadog. The IT department sees metrics in real-time – but lacks the connection to the business. When API response times rise, the IT knows something is wrong – but not which customers are affected or the extent of the business impact. Incidents exist in Datadog, but not in CRM or project management.
Through the integration, Datadog alerts automatically flow into the Operating System. Performance issues are operationally categorized: Which customers use the affected service? Which SLAs are at risk? The system generates incidents with both technical and business context. Affected customers can be proactively informed. Management sees system availability as an operational KPI – not as an IT-side issue.
Part of Your Operating System
Datadog is one of the most comprehensive observability platforms on the market. However, when used in isolation, it remains a technical monitoring tool without business context. Only as part of an integrated system does Datadog fully realize its value – when performance data triggers operational processes, incidents are evaluated in business context, and system health is treated as what it is for digital companies: business-critical. We develop AI-powered Operating Systems for operationally complex companies. The Datadog integration is one component of this.