Mailjet in your communication process – not as a delivery service whose results disappear into a separate dashboard.
Connecting Mailjet – Custom and Seamless
Mailjet is an email platform that combines transactional and marketing emails through a single API. Companies use Mailjet to reliably deliver system-generated emails – order confirmations, status notifications, password resets – while also sending newsletters and campaigns. For operationally complex businesses, Mailjet is relevant because email communication plays a role in nearly every business process – and the separation between transactional sending and marketing communication in isolated tools creates operational gaps. We integrate Mailjet into custom enterprise software. No off-the-shelf standard connection, no plugin with limitations – but a tailored connection that precisely fits your processes and system.
What We Integrate
| Integration Options | |
|---|---|
| 🔄 | Automatically send transactional emails from the system – confirmations, notifications, status updates |
| 📊 | Centrally capture delivery rates, opens, clicks, and bounces and reflect them in overarching reporting |
| 📄 | Automatically trigger and segment marketing campaigns and newsletters from the system |
| ⚡ | Event-driven workflows via Mailjet webhooks – e.g., on bounce, unsubscribe, click, or delivery error |
| 🔗 | Bidirectional data exchange between Mailjet, CRM, ERP, customer database, and other systems |
How the Integration Works
We work directly with the Mailjet Send API v3.1, the Contact API, and the webhook system (Event API). The integration is developed as a fixed component of your Operating System – no third-party middleware, no workaround. What this concretely means:
| 🏗️ | Custom connection – built for your processes, not for the average |
| 🔄 | Automatic data flow – no manual sending, no separate recipient lists |
| 🗄️ | A single data source – sending data and recipient reactions flow into your central system |
| 🛡️ | Secure and GDPR-compliant – EU hosting available, SPF/DKIM authentication, and documented |
Typical Use Case
A project service provider with 50 employees and 1,200 business customers communicates via email on multiple levels: transactional emails regularly end up in spam, marketing creates newsletters in a separate tool with exported customer lists, and delivery issues are only noticed when the customer inquires. Email communication is scattered across three systems, with no overview of deliverability. Through integration, Mailjet takes over all email sending within the Operating System. Transactional and marketing emails run through a single platform, fed from current system data. Delivery issues are detected in real-time via webhooks. When a customer clicks on an offer, sales receives a task. Management sees delivery rates and engagement in the same dashboard as revenue and project utilization. One sending channel, one data source, full transparency.
Part of Your Operating System
Mailjet is a versatile email platform – particularly strong due to the combination of transactional and marketing sending in a single API. But if used in isolation, it remains a delivery service that must be fed data from the outside and whose results disappear into a separate dashboard. Only as part of an integrated system does Mailjet realize its full potential – when every email arises from the operational context, delivery issues immediately trigger processes, and all customer communication converges into a single truth. We develop AI-powered Operating Systems for operationally complex companies. The Mailjet integration is a building block of that.